Shipping to the United Kingdom

Hello,

I accepted an offer from a British buyer, but he can't proceed with payment because I need to have a setting on my account that blocks shipping to the United Kingdom.

I can't find this setting...

Thanks in advance

alibibabzh

6 View listings

Posted 6 months ago·Last reply 6 months ago

2 comments

francexpressdeal

·6 months ago

View listings

Hello @alibibabzh

what’s blocking it is the fact that you only offer in-person handoff for your listings;

See this link:

https://www.ebay.fr/help/selling/shipping-items/frais-de-livraison-pour-les-vendeurs?id=4087&st=3&pos=1&query=Frais%20de%20livraison%20pour%20les%20vendeurs&intent=frais%20de%20livraison&lucenceai=lucenceai&docId=HELP1128

koalagris

·6 months ago

View listings

Hello @alibibabzh

The simplest thing is to add their username to the list of buyers exempt from the required conditions:

https://www.ebay.fr/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&st=3&pos=1&query=D%C3%A9finir%20les%20conditions%20requises%20pour%20les%20acheteurs&intent=exempt%C3%A9%20conditions%20requises&lucenceai=lucenceai&docId=HELP1060#section3

Best regards