Pro sales fees
Summary: mem.atelier shared that they just opened a Professional eBay account and made their first sale, but they were surprised by the high fees charged, especially the €13.44 insertion fee. They’re asking whether this is normal for a pro account or if these fees could be related to a store subscription. francexpressdeal replied that the amount of the insertion fee seems unusual and suggested checking the details in the "payments" tab or contacting customer service for an explanation.
Hello,
I just opened an eBay Business account and made my first sale.
I’m trying to understand the fees charged because the amount seems unusually high to me.
Here’s the situation:
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Item sale price: €50
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Shipping paid by the buyer: €5
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Total received: €55
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eBay fees charged: €19.52
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Available funds: €35.48
In the fee breakdown, I have:
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Insertion fee: €13.44
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Final value fee: €5.85
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Regulatory fees: €0.23
I should note that there was no advertising enabled and no sponsored option on the listing.
I think €19.52 in fees for a €50 sale (€55 with shipping) represents a very high percentage. The €13.44 in “insertion fees” seem particularly surprising to me.
Is this normal for a pro account?
Could these fees correspond to a store subscription or a grouping of monthly fees?
Thanks in advance for your clarification.
francexpressdeal
·8 months agoGood evening @mem.atelier
the only “abnormal” amount is the insertion fee amount of €13.44.
Check in the “payments” tab to see if you have the breakdown of this amount.
Otherwise, you’ll need to contact customer service to ask them for an explanation for this amount.