Hello,A few days ago, I sent a parcel to Germany.I received a message from ebay telling me that the buyer had blocked the funds because the parcel had not arrived at the Mondial Relay pickup point.I sent him a message explaining that his parcel had been available since the day before, and that same day he picked it up.Two days later, with no news from him, I wrote to ask him to unblock the funds.And since then he has not replied.What should I do?Thanks in advance for your reply

Hello @gongon His request will be automatically closed without further action 21 days after opening (and given the delivery status, there could not be an outcome in his favor). So yes, it's a shame that the buyer doesn't bother to cancel his dispute.. Here's what you can do, and within what timeframe (make sure beforehand that the delivered status is correctly shown on eBay): https://www.ebay.fr/help/selling/managing-returns-refunds/demander-ebay-dintervenir-pour-les-vendeurs...

The buyer has blocked the order, picked up the package, and is not responding | Selling on eBay

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The buyer has blocked the order, picked up the package, and is not responding | Selling on eBay | eBay France