Hello, Sorry if my question has already been dealt with in a similar post.I sold an item for 900 euros to an Italian, and I sent it by post asking for insurance and signature on delivery. After a week with no news since the package entered Italy, I asked the post office, which didn’t even know which carrier was handling the package in Italy...After searching online I found my parcel handled by DPD and marked...delivered.The buyer tells me he received nothing.In a case like this, will the buyer b...

Hello @hemostasie , I'm sorry to read that you're having a bad experience with a buyer on eBay. If the buyer opens a dispute for an item not received, then the tracking serves as your proof. If the buyer did not go to pick up the parcel, then it is their fault. I invite you to contact customer service in order to get more information about the details of your order and how to appeal to seller protection. To do this, go to the bottom of our help page and click on => C...

Item marked as delivered but not received | Selling on eBay

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Item marked as delivered but not received | Selling on eBay | eBay France