LOST ITEMS BY MONDIAL RELAY | Selling on eBay

hifiaudiovintage77 · 2025-06-27T06:37:05.889000Z

Recently I had 6 parcels lost by Mondial Relay. I sent them via Packlink, making sure to take out the compensation insurance. (one of the parcels is worth 400 euros). It has been a month and a half for the first ones and I still haven't received any compensation from Packlink, even though 2 of them have been declared lost. I can only communicate by email and they don't reply. After calling Ebay twice, they aren't doing anything either. In the meantime, I keep getting disputes from the buyers one by one and Ebay rules in their favor and refunds them.I don't know how to get compensated. What's more, I ended up with a negative rating from a buyer who got tired of waiting.

Discussions

LOST ITEMS BY MONDIAL RELAY | Selling on eBay | eBay France