Hello, I sent the wrong book to a buyer and so I accepted their return request. I provided them with a Mondial Relay return label. I asked for delivery to a Locker, and that was a mistake… The parcel was dropped off by the buyer on January 25 and I still haven’t received it. Tracking shows that the parcel arrived at the Bonneuil site on January 30. Then the tracking mentions Parcel en route to the pickup point, except that the next status is once again Parcel at the Bonneuil site, and for severa...

@123.videmaison refund your buyer and sort out your issue with Mondial Relay, at worst this story will have cost you a book and a bit of cash and move on to something else

Accepted return and package stuck at Mondial Relay, what should I declare on eBay? | Selling on eBay

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Accepted return and package stuck at Mondial Relay, what should I declare on eBay? | Selling on eBay | eBay France