"Manage current announcements" selection

Summary: cejunito is running into an issue on eBay where sold listings appear in the "Manage active listings" section, preventing relisting without changes. koalagris suggests contacting eBay customer service in Belgium to resolve the situation, noting that this forum cannot provide detailed assistance for this problem.

Hello,

When I select "Manage active listings," all my active listings appear AND a good part of my sold listings. When I want to relist an item that has been sold, eBay prevents me from doing so by saying that a similar item is already listed. I can still relist it by changing the title a little, but the ended listing remains visible in the active listings.

Is there a way to no longer have sold items in the active items? Or is this a bug in the program?

I’m certain that before now (I no longer know exactly since when) it wasn’t like that.

Thank you for your help, and if someone from eBay could take a look, that would be great.

Have a nice day,

cejunito