A buyer opened a dispute, but I never got my item back | Selling on eBay

lads-2.0 · 2024-03-30T05:48:07.795000Z

Hello Lots of trouble with an Italian buyer. Acting in completely bad faith from the start, this individual immediately left negative feedback at the same time as opening a dispute. So, with a knife to my throat, I had no chance to respond peacefully and refund him what he had bought, which I would have done without any problem. For several weeks, since he has no intention of sending the item back to me, he has been trying to get a refund from me via PayPal, not hesitating to send me his contact details, which is forbidden by eBay rules. Obviously, the matter drags on because this individual does not return what he bought. I inform eBay, which does nothing. Finally, seeing that he will not get any more money, he sends the item back to me, but it never reached me. By tracking it on the Italian postal service, I read "delivery failure due to incomplete information". In short, I lost everything (money from the sale, item) and I got negative feedback after 26 years on eBay. Sellers, know this: eBay protects the buyer without the slightest discernment, but the seller takes all the risks and suffers all the injustices. There is no consideration for an eBayer with several decades of presence on the platform.

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A buyer opened a dispute, but I never got my item back | Selling on eBay | eBay France