Verification of information for selling on eBay
Summary: kael112 is looking for advice on how to solve an extra verification issue on eBay, which is preventing them from listing their first item for sale. lingma85 suggests following the instructions available on eBay, while francexpressdeal recommends contacting eBay customer service to resolve the problem. Despite receiving an account verification confirmation by email, kael112 is still blocked, hence the final advice to contact eBay directly for help.
Hello everyone,
I'm trying to sell my first item and I'm running into difficulties because of a message asking for additional verification of my information. For those who have already faced this situation, could you share your experience on the steps to follow to complete this verification successfully ? What are the items that are often missing that could trigger this message ? I'd also like to know how other sellers have resolved these issues to ensure a smooth listing.
Thanks for your feedback
francexpressdeal
·3 weeks ago · EditedHello @kael112
the additional checks requested by eBay differ from one seller to another.
Whether it’s the steps to follow or the missing items, do what the site asks you to do.
If you have a problem, contact them directly:
Contact eBay Customer Service | eBay
lingma85
·3 weeks agoHello @kael112
To sell, you need to follow the info in this link-------->
Register as a seller | eBay
Best regards
.
kael112
OP3 weeks agoThanks, but I did receive an email from Ebay confirming that my account was successfully verified.
So now, I'm not really sure what to do!
francexpressdeal
·3 weeks ago@kael112
in that case, contact them.
kael112
OP3 weeks agoYes, I’ll do it tomorrow.
thanks