sale of an item rejected by the site, but allowed for another similar item
Hello
I proposed an item similar to hundreds of others that are listed on the site, but my account was blocked for 3 days for the reason that the item was against the current rules....
I don't understand and it's impossible to get a sensible response.
Thanks to anyone who can help me with this.
3 comments
red71-2011
·2 years agoHello,
There may also be a problem in the text of your listing. A brand mentioned, a source, a designation, a new or used condition that causes your listing to be rejected.
If you find listings for the same item as yours, read them and find what’s causing the issue.
Edit your text.
Sometimes, simply mentioning a brand is enough for your listing to be rejected.
Worst case, if your photos are enough to describe the title of the item you’re selling, remove the problematic title, don’t write the title.
A cat is a cat; you can clearly see that in a photo. We understand that it’s a cat and not an elephant.
You can’t sell a prohibited item, of course, but you don’t have to prove what you’re selling if it’s obvious.
If it’s the brand that’s causing the problem, don’t mention it. Show the photo and that’s it.
koalagris
·2 years agoHello @labrasse
"supposed answer" = ?
Since there are no details and considering that you only sell in "private listing," see the forum archives (you'll find as many specific answers as general ones regarding listing removals):
https://communaute.ebay.fr/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=annonce%20supprim%C3%A9e
See also :
https://www.ebay.fr/help/policies/prohibited-restricted-items/objets-interdits-ou-soumis-restrictions?id=4207&st=3&pos=1&query=Objets%20interdits%20ou%20soumis%20%C3%A0%20restrictions&intent=objet%20interdits&lucenceai=lucenceai&docId=HELP1176
Knowing that the site very often refuses to give details so as not to provide any workaround leads...
Best regards
labrasse
OP2 years agoThanks for your reply and all the best.
Best regards