Double VAT charge on Order [Référence]

crisbeje_0 — Wed, 09 Jul 2025 04:39:20 GMT

Hello eBay Support,

I am contacting you regarding my order **[Référence]** (paid via Apple Pay on July 4). The order total was €629.46, which already included €104.91 VAT for import under the IOSS scheme (see attached screenshot from the order details).

Now DHL customs is requesting VAT payment again, which leads to a double charge. It appears that the IOSS number was not forwarded correctly in the customs declaration.

Could you please:
1. Confirm that VAT was indeed collected at checkout under IOSS.
2. Contact DHL (if possible) to ensure they have the correct IOSS declaration.
3. Advise on steps to obtain a refund or compensation if I end up paying VAT twice.

Thank you for your prompt assistance.

Best regards,
[Nom]
Order [Référence]

Re: Double VAT charge on Order [Référence]

*miss-tigri* — Wed, 09 Jul 2025 05:18:58 GMT

Bonjour

Vous ne vous adressez pas au support d'eBay mais à son forum ..

Pour le paiement en double de la tva ,vous pourrez en demander le remboursement

https://www.ebay.fr/help/buying/paying-items/payer-les-taxes-sur-les-achats-effectus-sur-ebay?id=4771&st=3&pos=1&query=Payer%20les%20taxes%20sur%20les%20achats%20effectu%C3%A9s%20sur%20eBay&intent=Tva&lucenceai=lucenceai&docId=HELP1425

sujet Re: Double VAT charge on Order [Référence] dans Aide entre membres

Double VAT charge on Order [Référence]

Re: Double VAT charge on Order [Référence]