Hello @mardicyclingclub 

 

Currently you are tourist in France ... on ebay.fr. 😊

 

You have to do a dispute for non-compliant object, within 30 days from the date of receipt....follow the procedure described in this link:

 

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=12&pos=1&query=Return...

 

Best regards