Hello, I participated in an auction and won the sale.
I was asked to pay for the item, which I did. After entering my bank details and being charged. The eBay site is asking me to purchase the item again. I contact the seller, since it is the seller's name which is on the SMS that I received from my bank and he also tells me that he has not received anything and the site always asks me to buy the 'article. I do not know how to do. Help me please