I have just refunded the cost of a purchase and postage to a buyer who said the goods were not recei

[sunnymel59]

I have just refunded the cost of purchase and postage to a buyer who said the goods were not received, 11 days after posting.   To safeguard this in future, if I offer registered post and a buyer wants the item sent normal post, am I still liable if the item does not arrive?

[lingma85]

Bonjour,

Vous êtes sur un forum Français.... ce serait sympa d'écrire en français, tout comme vous le faites pour les commentaires d'évaluation...

And for your question---->

with a registered post .... you are not liable because you have a number following mail.

And the item can be found.

😉