j'ai reçu trois fois cet e mail en anglais et je ne comprends rien. j'ai bien acheté un parfum , j'ai envoyé le paiement par chèque il y a quelques jours. quelqu'un peut il m'aider merci. Dear zitounekyti (zitounekyti@orange.fr), The following is a notice from eBay Trust & Safety regarding: Item Number - 220166316724 Item Title - Parfum L'AIR DU TEMPS de Nina Ricci 100 ML EDT vapo Our records show that you were a bidder or buyer of one or more of this seller's items. We recently removed this seller's active listings and suspended the seller's trading privileges. Due to privacy concerns we cannot share further details about this seller. If the seller asks you to complete this transaction outside of eBay, we strongly recommend that you do not proceed with the transaction. Transactions for items listed on eBay but then completed off of the eBay platform are not covered by buyer protection programs offered by eBay and can be highly indicative of fraud. For more information on Offers to Buy or Sell Outside of eBay, copy and past the following Help Page link into your browser: http://pages.ebay.com/help/policies/rfe-spam-non-ebay-sale.html. If you have already paid for this item but have not received it, you should take all possible steps to receive reimbursement. 1. If an amicable resolution cannot be reached, the buyer can close their Item Not Received dispute and escalate it to a claim. If the transaction was paid for using PayPal and qualifies for PayPal Buyer Protection the claim will be routed to PayPal for review typically within 30 days. (http://pages.ebay.com/securitycenter/faq/itemnotreceivedprocess.html) 2. Stop payment with your bank if you paid by check. 3. Contact the Security Department of your credit card company to file a chargeback if you paid via credit card. 4. If you paid via Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400). eBay does not protect payments made via Western Union or MoneyGram per our Acceptable Payments Policy (http://pages.ebay.com/help/policies/accepted-payments-policy.html). 5. If you paid with PayPal, eligible transactions will receive coverage up to $200 at no additional cost. However, the majority of transactions may be covered up to $2,000. To file a claim with PayPal, login to your PayPal account and copy and paste the following link into your web browser: http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/protections-buyer-outside. Scroll down to the bottom of the page and click on the File a Claim link. PayPal claims must be filed within 45 days of the close of the listing. It may take at least 30 days to complete the investigation and resolve the dispute. Please do not respond to this email, as your reply will not be received. Regards, eBay Trust & Safety
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