My CHF 150 payout shows “sent” on 18 Sep 2025, but no funds ever arrived. I submitted my bank’s non-receipt report on 29 Sep 2025. After multiple follow-ups, there’s still no resolution. Please re-open the case, start a payment trace (share UETR/E2E + proof of payment), or reissue the payout. I’ll update this review once resolved.